Photo Galleries

Customer Experience and the Customer-Focused Organization

  • Customer Experience and the Customer-Focused Organization Photo

    Greg Hicklin, VP Business Excellence, Marketing & Sales, Nestlé (left) Bruno Walt, EVP Southern & Central Europe, Hilti (right)

  • Customer Experience and the Customer-Focused Organization Photo

    Al-Noor Ramji, EVP & GM, Banking, Misys (left) Edouard Odier, CIO & EVP, Air France KLM (back)

  • Customer Experience and the Customer-Focused Organization Photo

    Axel Kuhr, Head of Group Account Management, Group SVP, ABB (left) Stefan Wolfensberger, Head of Commercial Services, Holcim (right)

  • Customer Experience and the Customer-Focused Organization Photo

    Al-Noor Ramji, EVP and General Manager Banking, Misys (left) Bruno Villetelle, Head of Business Technology Centre for IS/IT, Nestlé (center) Edouard Odier, CIO and EVP, Air France KLM

  • Customer Experience and the Customer-Focused Organization Photo

    Haider Rashid, Group SVP and CIO, ABB

  • Customer Experience and the Customer-Focused Organization Photo

    Karl Probst, SVP and CIO, BMW (left) Martin A. Koschat, Professor of Marketing, IMD (right)

  • Customer Experience and the Customer-Focused Organization Photo

    Urs Bleisch, SVP and CIO, Holcim (left) Hans Brechbühl, Executive Director, Center for Digital Strategies, Tuck (center) Martin Petry, CIO, Hilti Corporation (right)

  • Customer Experience and the Customer-Focused Organization Photo

    The group tours the Nestlé chocolate plant.

Topics: Change, Customer, Data, Emerging Markets, Organization, Social Media