Roundtable on Digital Strategies: Services

Membership in the Roundtable on Digital Strategies delivers an ongoing series of business dialogues at which CIOs and top-level executives of American and European corporations share new insight into the enabling role of information technology in meeting current business challenges. In focused discussions that cut across organizations and industries, Roundtable participants from noncompeting member corporations examine meaningful business issues they have in common. They come away from the day-long experience with new ideas and new approaches to specific challenges—the kind of creative assessment that arises only from diverse perspectives. More ›

Mobility, Mobile Apps and Corporate Apps Deployment - Europe Photo

Mobility, Mobile Apps and Corporate Apps Deployment - Europe

Roundtable on Digital Strategies
April 26, 2012 • Lund, Sweden • Hosted by Tetra Pak

The European chapter of the Roundtable on Digital Strategies convened in Lund, Sweden. More ›

Topics: Mobile, Product Development, Services, Software

Mobility, Mobile Apps and Corporate Apps Deployment - America Photo

Mobility, Mobile Apps and Corporate Apps Deployment - America

Roundtable on Digital Strategies
March 1, 2012 • Louisville, KY • Hosted by Brown-Forman

The Americas Chapter of the Roundtable on Digital Strategies convened in Kentucky to consider the timely topic of mobility.  More ›

Topics: Mobile, Product Development, Services, Software

Enabling a Customer-Focused Organization Photo

Enabling a Customer-Focused Organization

Roundtable on Digital Strategies
September 9, 2003 • South Bend, IN • hosted by Whirlpool Corporation

What does it mean to be customer focused? How do you engender customer-centricity in a corporation? Understanding what it means to have a customer-focused organization and how to enable that focus was the topic of the fifth Thought Leadership Summit on Digital Strategies, hosted by Whirlpool Corporation in South Bend, IN. More ›

Topics: Collaboration, Customer, Data, Organization, Services

Service and Support: From Cost Reduction to Revenue Generation Photo

Service and Support: From Cost Reduction to Revenue Generation

Roundtable on Digital Strategies
February 11, 2003 • Durham, NC

Is a service a cost center or revenue opportunity? How do you collaborate with value chain partners to offer services? The roundtable discussion - "Service and Support: From Cost Reduction to Revenue Generation" - examined the potential for value-chain partnering in new revenue-generating service ventures and addressed the organizational and structural issues service offerings can pose. More ›

Topics: Culture, Customer, Operations, Services