Executive Publications: Strategy
A Better Way to Battle Malware
Tim Laseter
M. Eric Johnson
strategy + business
Emulating the methods used to transform production quality could clean up the Internet and might even pay for itself. More ›
Article (347KB)
Topics: Information Security, Internet / Connectivity, Strategy
Business Intelligence and Analytics
Roundtable on Digital Strategies Publication
Leaders from ABB, BMW, Deloitte, Hilti, Holcim, Lloyd’s Banking, Nestlé, Misys and Tetra Pak met to share experiences, strategies, and best practices in Business Intelligence and Analytics.
Overview in PDF Format (180K)
Topics: Controls / Metrics, Data, Strategy
Global Supply Chain Management: Shifting Strategies
Roundtable on Digital Strategies Publication
The U.S. and European Chapters convened to discuss challenges and new strategies in global supply chain management, given the financial and economic volatility being felt around the world. This overview offers the key findings from the discussion.
Overview in PDF Format (283K)
Topics: Change, Globalization, Strategy, Supply Chain
Reframing Your Business Equation
M. Eric Johnson, Laseter, Tim
Strategy + Business
Companies and industries are often driven by implicit formulas. Questioning their validity can lead to breakthroughs.
PDF Format (109K)
Topics: Change, Operations, Strategy
Assessing Risk in Turbulent Times
M. Eric Johnson, Moag, Jeff
Workshop for Information Security Executives
This workshop for information security executives was hosted by the Institute for Information Infrastructure Protection (I3P) and the Tuck School of Business’s Center for Digital Strategies, both at Dartmouth College.
Overview in PDF Format (359K)
Topics: Controls / Metrics, Information Security, Information Technology, Organization, Strategy
M&A and Divestitures: Integration and Disintegration
Roundtable on Digital Strategies Publication
Members of the U.S. and European Roundtable Chapters met separately to discuss key drivers of M&A or divestiture activity in the last couple years. Each chapter looked at the different approaches to integration depending on the type of acquisition, and considerations for disentanglement in a divestiture. Experience their findings in these written overviews.
U.S. Chapter Discussion in PDF Format (230K)
European Chapter Discussion in PDF Format (176K)
Topics: Emerging Markets, Human Resources, Mergers & Acquisitions, Strategy
Competitive Strategy
Quintus Jett
, David F. Pyke, M. Eric Johnson
Minority Business Entrepreneur
Global outsourcing has no doubt changed the game. The increased use of low-cost, foreign suppliers is a major shift in business. This article shows minority and women business owners how helping buyers overcome the fear factors of outsourcing can be an opportunity for value creation.
Article in PDF Format (118K)
Topics: Strategy
Developing Railroad Security
Charles H. White, Jr. (T'68)
Institute for Supply Management
Rail traffic is increasingly a target of choice for organized and careful terrorists. Read about what could be done.
Article in PDF Format (101K)
Topics: Operations, Strategy
The Agile and Resilient Enterprise
Roundtable on Digital Strategies Publication
The Roundtable on Digital Strategies convened for a discussion on building agility and resilience in anticipation of unexpected business disruptions. How are companiesapproaching risk assessment, planning, preparedness and disaster response? What can be done to build resilience into enterprises’ DNA? The sessions included academics and business leaders from Bechtel, Canadian Pacific Railway, Eaton, The Georgia Institute of Technology, Hasbro, IBM, ING, Massachusetts Institute of Technology, SYSCO, and the Tuck School of Business at Dartmouth. Experience their findings and learnings in this written overview.
Overview in PDF Format (240K)
Topics: Change, Corporate Communications, Entrepreneurship, Globalization, Information Technology, Leadership, Organization, Risk, Strategy
Minority Business Enterprises Mastering the Supply Chain
M. Eric Johnson, Professor David F. Pyke
MED Week Conference Paper
This paper sets forth the business case for how Minority Business Owner's can grow their companies, and cope with the challenges of national and global competition, through their participation and mastery of supply chain strategies.This project was funded by a grant from the US Small Business Administration.
Article in PDF Format (361K)
Topics: Operations, Organization, Strategy
Conducting Business in Emerging Markets
Roundtable on Digital Strategies Publication
Experience the findings and learnings of this roundtable in the written overview. Members focused on effective strategies for developing and leveraging a presence in emerging markets, successful solutions for the inherent organizational issues encountered, and potential efficiencies to be gained from shared services centers of all stripes. While the discussion was on emerging markets as a whole, there was particular focus on Central & Eastern Europe given the location. The sessions included academics and business leaders from A.T. Kearney, Cargill, Cisco Systems, DHL, Egon Zehnder, Erste Bank Group, General Motors, Hasbro, Henkel, IBM, University of Michigan, and the Tuck School of Business at Dartmouth.
Overview in PDF Format (296K)
Topics: Emerging Markets, Globalization, Human Resources, Information Technology, International, Operations, Organization, Strategy
Product Design Collaboration
Outsourcing has transformed supply chain dynamics in the apparel industry. Adversarial relationships were unsustainable, and collaboration was the only way to maintain profitability.
Article in PDF Format (24K)
Topics: Collaboration, Outsourcing, Product Development, Strategy, Supply Chain
The CIO as Strategic Business Partner
Executive Workshop Publication
The Center for Digital Strategies, Brimstone Consulting, and Tuck Executive Education convened a group of leading CIOs for a discussion on the changing role of information technology (IT) and opportunities for CIOs to drive change and business results within their companies. Questions considered were: As the IT spotlight broadens beyond cost-cutting to innovation, what can CIOs do to reposition their organizations as true business partners within their enterprise? What key capabilities do they need to build? What leadership and change management best practices can they leverage? Experience the findings here.
Overview in PDF Format (151K)
Topics: Human Resources, Strategy
Nurturing and Executing Innovation
Roundtable on Digital Strategies Publication
The Roundtable on Digital Strategies met for an all-day discussion about the challenges of innovation; experience their findings in this written overview. The group of senior executives represented a wide variety of industries and included a select group of business school professors, Together they debated various aspects of the innovation challenge, including generating ideas, selecting the best, and the pitfalls between a great idea and fruition.
Overview in PDF Format (112K)
Topics: Culture, Customer, Innovation, Organization, Process, Strategy
Strategic Partnering: Managing Joint Ventures and Alliances
Roundtable on Digital Strategies Publication
This Roundtable on Digital Strategies considered how companies are managing strategic partnerships. In a global environment where partnerships are often crucial to business success, what does it take to do joint ventures and alliances well? What are the best practices in building partnerships in both developed and developing markets? Experience their findings in this overview.
Overview in PDF Format (120K)
Topics: Asia, Collaboration, Emerging Markets, Globalization, Leadership, Mergers & Acquisitions, Process, Strategy
Leveraging the Enterprise through Process Transformation
Roundtable on Digital Strategies Publication
This Roundtable on Digital Strategies convened for discussion on how companies are leveraging opportunities for process transformation through the use of technology and strategy. Experience their findings and learnings in this written overview.
Overview in PDF Format (129K)
Topics: Change, Governance, Operations, Organization, Process, Strategy
Fueling Business Strategy through IT/Finance Alignment
Roundtable on Digital Strategies Publication
This discussion focused on how CFOs and CIOs can work together to create business value, and on the challenges and opportunities that Finance and IT face together. Experience their findings and learnings in this written overview.
Overview in PDF Format (180K)
Topics: Collaboration, Finance, Governance, Information Technology, Process, Risk, Strategy
Best Practices for Service Organisations
Hans Brechbühl
Business Strategy Review
Increasingly, consumers want to save time in every facet of their lives. So when they buy a product, they want their local electronic, clothing or other retailer to offer complete solutions that include services ranging from installing products to no-questions-asked return departments with short queues. Consumers are looking for a comprehensive purchasing, use and support experience that is pleasant and meets a need or solves a problem quickly and efficiently.
Article in PDF Format (73K)
Topics: Organization, Services, Strategy
Digitally Enabled Services Strategies
M. Eric Johnson
Information Management & Consulting, Volume 18
Executives in a wide range of industries are betting on services as the single largest revenue and profit growth opportunity in the coming years. Yet in many product organizations, the focus of activities such as product configuration and support services, supply chain services, and after-sales services has been simply cost avoidance. Transforming traditional product-focused organizations into service-oriented growth engines, requires changes in both strategy and culture.
Article in PDF Format (80K)
Digitally Enabled Service Strategies
M. Eric Johnson
ASCET, Volume 5
Digitally enabled service strategies can be used to protect revenue and reduce cost in different competitive situations, or to create entirely new business models.
Article in PDF Format (80K)
Topics: Operations, Services, Strategy, Technology
Channel Management Strategies: Digital Partnering
Roundtable on Digital Strategies Publication
Competition today is increasingly competition between entire value chains. The very survival of a company will often depend on things that come under the heading of “channel management strategies.” This means that CIOs and the other people concerned with coordinating value chains are now often at the center of the most crucial strategic issues that companies face. Participants at this roundtable discussed channel management and digital partnering and their determinations are offered in this written overview.
Overview in PDF Format (22K)
Topics: Collaboration, Data, Process, Strategy