Background

An internationally recognized expert on organization design, Jay Galbraith helps major global corporations create capability for competing in the next century. His work focuses on the areas of organizational design, change, and development; strategy and organization at the corporate, business unit, and international levels; and international partnering arrangements, including joint ventures and network-type organizations. He is currently examining organizational units that are rapidly reconfigurable to suit quickly changing demands of customers and markets across multinational boundaries. Dr. Galbraith consults regularly with international clients in the United States, Europe, Asia, South Africa and South America.

Dr. Galbraith is a senior research scientist at the Center for Effective Organizations at the University of Southern California. He is also professor emeritus at the International Institute for Management Development (IMD) in Lausanne, Switzerland. Prior to joining the faculty at USC, he directed his own management consulting firm. He has previously been on the faculty of the Wharton School at the University of Pennsylvania and the Sloan School of Management at MIT.

Dr. Galbraith has written numerous articles for professional journals, handbooks, and research collections. His most recent book is Designing the Customer-Centric Organization (Jossey-Bass, 2005). It discusses how to organize to deliver solutions and traces the evolution of several customer-centric organizations in such companies as IBM, Nokia, Procter & Gamble and Citibank. Galbraith's recently revised book, Designing Organizations: An Executive Guide to Strategy, Structure and Process, (Jossey-Bass, 2002) is a balanced perspective of organization design principles, structures, and processes written for the executive manager. Jay Galbraith, along with Diane Downey and Amy Kates, has produced a workbook for organization designers entitled Designing Dynamic Organizations (Amacom, 2002). Galbraith's book, Designing the Global Corporation (Jossey-Bass, 2000), describes how leading multinational corporations address the demands of their increasingly global customers to provide solutions, not just products. Tomorrow's Organization: Crafting Winning Capabilities in a Dynamic World (Jossey-Bass, 1998), is a solution-oriented guidebook for creating organizations capable of competing in the next century. Competing with Flexible Lateral Organizations, (Addison-Wesley, 1994) explores management through less hierarchical team structures. Galbraith's award-winning book, Organizing for the Future (Jossey-Bass, 1993), is a compilation of ten years of research done by the Center for Effective Organizations. Prior publications include Strategy Implementation: The Role of Structure and Process (with Rob Kazanjian, West Publishing, 1986); "Designing the Innovative Organization" in the journal, Organization Dynamics (Winter 1982); "Human Resources and Organization Planning" in Human Resource Management; Designing Complex Organizations (Addison-Wesley, 1973); and Organization Design (Addison-Wesley, 1977).