Education

BS, BS, Pennsylvania State University, 1986; MS, Pennsylvania State University, 1987; PhD, Stanford University, 1991

Areas of Expertise

Operations Management

Current research topics

Impact of information technology on supply chain integration, information security and trust, logistics for products with short life cycles

selected publications

With J. Jackman, "Interval Coverage in Multiclass Queues Using Batch Mean Estimates," Management Science, 42(12), 1996; with R.D. Meller, "Performance Analysis of Split-Case Sorting Systems," Manufacturing and Service Operations Management, 4(4), 2002; with L.R. Kopczak, "The Supply Chain Management Effect: How Supply Chain Management Is Changing Managers’ Thinking," MIT Sloan Management Review, 44(3), Spring 2003; "Just in Time for the Holidays," Harvard Business Review, 83(12), December 2005; "A Broader Context for Information Security," Financial Times, September 16, 2005; "Supply Chain Management: Technology, Globalization, and Policy at a Crossroads," Interfaces, May–June 2006; "Put People Before Process," CIO, April 1, 2007; "Embedding Information Security Risk Management into the Extended Enterprise," IEEE Security and Privacy, May–June 2007

awards

Dean's Award for Teaching Excellence, Owen Graduate School of Management, Vanderbilt University, 1995, 1997; winner, CIBER/POMS international case competition, 2000; Accenture Award for outstanding research paper in logistics, 2001. Research funding: Departments of Homeland Security and Justice, 2005– present; U.S. Bureau of Justice, 2005–07; National Institute of Standards and Technology, 2006–07

professional activities

Academic positions: Assistant Professor of Management, 1991–96, Associate Professor of Management, 1996–99, Owen Graduate School of Management, Vanderbilt University; Tuck School of Business, 1999–present; Director, Glassmeyer/McNamee Center for Digital Strategies, Tuck School, 2002–present

Board memberships: President, College of Supply Chain Management, Product & Operations Management Society, 2006–present

Editorial positions: Department Editor, Production and Operations Management; Editorial Board, International Journal of Logistics Management; Functional Editor, Interfaces; Member, Nicholson Prize Committee, Informs