About the Authors: Quintus R. Jett is a senior research fellow at the Center for Digital Strategies at Dartmouth's Tuck School of Business. David F. Pyke is the Benjamin Ames Kimball Professor of the Science of Administration and associate dean of the MBA program at the Tuck School. His sessions on supply chain management, e-business, operations strategy, and global sourcing are curricula essentials in many of Tuck's executive education programs, including those for MBEs. M. Eric Johnson is professor of operations management and director of the Glassmeyer/McNamee Center for Digital Strategies at the Tuck School. He specializes in the impact of information technology on supply chain management.