Faculty Directory

Ellie J. Kyung

Assistant Professor of Business Administration

E-Mailellie.kyung@tuck.dartmouth.edu

Phone603-646-8966

DegreeBA, Yale University, 1998; M.Phil., New York University, 2008; PhD, New York University, 2010

AREAS OF EXPERTISEMarketing, consumer behavior, judgment and decision making

Current Research Topics

Time perception and consumer judgments; consumer memory and decision making; dimensions of psychological distance; consumer privacy

Selected Publications

With J.F. Rayport and B.J. Jaworski, “Best Face Forward: Improving Companies’ Service Interfaces with Customers,” Journal of Interactive Marketing, 19(4), 2005; with G. Menon and N. Agrawal, “Biases in Social Comparison: Optimism or Pessimism?”, Organizational Behavior and Human Decision Processes, 108(1), 2009; with G. Menon and Y. Trope, “Reconstruction of Things Past: Why Do Some Memories Feel So Close And Others So Far Away?”, Journal of Experimental Social Psychology, 46(1), 2010

Working Papers

With G. Menon and Y. Trope, “Malleable Memories: The Role of Mindsets in Reconstructing History”; “Constructing Future Plans: Mental Accounting and the Opportunity Cost of Time”; with S. Yang and G. Menon, “Excessive Alcohol Consumption on College Campuses: Influences, Consequences, and Policy Implications”

Awards

Doctoral Fellowship in Marketing, 2005–10; Robert W. Shoemaker Fellowship, 2007; Milton Reynolds Fellowship, 2009–10; C. W. Nichols Fellowship, 2009–10, New York University
 

Professional Activities

Academic positions: Instructor, Stern School of Business, New York University, 2008; Tuck School of Business, 2010–present

Nonacademic positions: Intern, Federal Trade Commission, 1996; Intern, 1997; Consultant, 1998-2002; Co-Director of Applied Interface Research Lab, 2002–05, Monitor Group

Board memberships: Program Committee, Society for Judgment and Decision Making Conference, 2010–13

Editorial positions: Ad Hoc Reviewer, Journal of Consumer Psychology, Journal of Consumer Research, Association for Consumer Research, Society for Consumer Psychology

Research & Teaching Summary

Part of her focus on consumer behavior and marketing strategy, Ellie Kyung’s research into time perception has demonstrated that variation in consumers’ mindsets—from concrete to abstract—can significantly affect their judgments of companies, products, and negative events such as recalls. Professor Kyung teaches the core course Marketing Concepts and Strategy.