Faculty Directory

Margaret P. Pierson

Assistant Professor of Business Administration



DegreePhD, Columbia University, 2010; MS, Columbia University, 2005; BS, Columbia University, 2004

AREAS OF EXPERTISEOperations management, supply chain management, retail and service operations, industrial organization, structural estimation

Current Research Topics

  • Competitive impact of managerial decisions in modern supply chain operations
  • Impact of customer behavior in retail and service operations

Selected Publications

  • With G. Allon and A. Federgruen, “How Much is a Reduction of Your Customers’ Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods,” Manufacturing and Service Operations Management, Fall 2011

Working Papers

  • With G. Allon and A. Federgruen, “Price Competition Under Multinomial Logit Demand Function with Random Coefficients”
  • With A. Federgruen, “Price Competition and the Impact of Mergers and Acquisitions”
  • With A. Federgruen and G. Van Ryzin, “Inventory Management with Cash Constraints”
  • With G. Van Ryzin, “Inventory Monitoring in Micro Retailing: Predicting Downstream Stock-Outs”
  • “Impact of Price Fluctuations on Consumer Purchasing Behavior: An Empirical Study of Gasoline Retail”

Professional Activities

Academic positions

  • Tuck School, 2012–present\
  • Post-Doctoral Research Fellow, Harvard Business School, Harvard University, 2010–12 

Nonacademic positions

  • Operations Research Consultant, JDA Software, 2006

Editorial positions

  • Ad Hoc Reviewer: Management Science, Manufacturing and Service Operations Management, Production and Operations Management