Faculty Directory

Margaret P. Pierson

Assistant Professor of Business Administration



DegreePhD, Columbia University, 2010; MS, Columbia University, 2005; BS, Columbia University, 2004

AREAS OF EXPERTISEOperations management, supply chain management, retail and service operations, industrial organization, structural estimation

Current Research Topics

  • Competitive impact of managerial decisions in modern supply chain operations
  • Impact of customer behavior in retail and service operations

Selected Publications

  • Price Competition Under Multinomial Logit Demand Function with Random Coefficients. With G. Allon and A. Federgruen, August 2013, Management Science
  • How much is a reduction of your customers' wait worth? An empirical study of the fast-food drive-thru industry based on structural estimation methods. With G. Allon and A. Federgruen, Fall 2011, Manufacturing and Service Operations Management

Working Papers

  • The impact of horizontal mergers and acquisitions in price competition models. With A. Federgruen, Under Revision
  • Inventory Monitoring in Micro Retailing: Estimating In-Stock Status Using Point-of-Sale Data. With J.M. Chaneton & G. van Ryzin, In Preparation
  • Consumer Response to Changes in Retail Gasoline Prices: A transaction-level study of price elasticity. In Preparation

Professional Activities

Academic positions

  • Tuck School, 2012–present\
  • Post-Doctoral Research Fellow, Harvard Business School, Harvard University, 2010–12 

Nonacademic positions

  • Operations Research Consultant, JDA Software, 2006

Editorial positions

  • Ad Hoc Reviewer: Management Science, Manufacturing and Service Operations Management, Production and Operations Management