PhD, University of Pennsylvania, 2013; AM, University of Pennsylvania, 2012; MBA, IAE Business School, 2003; MSc., University of Buenos Aires, 1999
Empirical operations management, retailing and innovation management.
Santiago Gallino is an Assistant Professor of Business Administration at the Tuck School of Business. He is interested in operations management challenges in the retail industry. Santiago study both omni-channel integration and store execution issues in retail. In his research he use field data and econometric tools to study existing operational practices as well as potential operational improvements.
Before joining Tuck, he worked at IAE Business School in Argentina where he lectured for the MBA, Executive Education and In-Company programs. During that time he combined his academic activity with consulting work through Latin America, having collaborated with companies in different fields –retailing, food manufacturing and distribution, energy, entertainment– both domestic and multinationals.
His educational background includes PhD in Operations and Information Management and a Master’s in Statistics (both from The Wharton School of the University of Pennsylvanian), an MBA (IAE Business School), and a degree in Electrical Engineering (Universidad de Buenos Aires).