Faculty Directory

Timothy M. Laseter




DegreePhD, 2003, University of Virginia; MBA, 1984; BSIM, Georgia Institute of Technology, 1980

Current Research Topics

  • Internet retail
  • Supply chain management
  • Operations strategy

Selected Publications

  • With E. Rabinovich and J. Rungtusanatham, "Physical Distribution Service Performance and Internet Retailer Margins: The Drop-Shipping Context," Journal of Operations Management, forthcoming
  • With L. Laseter, "See for Yourself," strategy+business, 48, 2007
  • With D. Kirsch and B. Goldfarb, "Lessons of the Last Bubble," strategy+business, 46, 2007
  • With D. Mollenkopf, E. Rabinovich, and K. Boyer, "Managing Internet Product Returns: A Focus on Effective Service Management," Decision Sciences, 38(2), 2007
  • With K. Boyer, J. Rungtusanatham, and E. Rabinovich, "Backroom Operations On the Front Burner: Three Critical Issues in Internet Retailing," Sloan Management Review, 48(3), 2007
  • With R. Kerber, Strategic Product Creation, McGraw-Hill, 2007
  • With R. Cross, A. Parker, and G. Velasquez, "Using Social Network Analysis to Improve Communities of Practice," California Management Review, 49(1), 2006
  • With E. Rabinovich and A. Huang, "The Hidden Cost of Clicks," strategy+business, 42, 2006
  • Balanced Sourcing: Cooperation and Competition in Supplier Relationships, Jossey-Bass Publishers, 1998


  • Ranked among top 10 teaching faculty for three of five full-time years, Darden Business School; Best Paper Finalist, Decision Sciences, 2007

Professional Activities

Academic positions

  • Tuck School of Business, 2008–present
  • Researcher, Last Mile Supply Chain Center, Michigan State University, 2004–present
  • Assistant Professor/Lecturer, Darden Business School, University of Virginia, 2002–present
  • Visiting Assistant Professor, Stern School of Business, New York University, 2008
  • Adjunct Assistant Professor, Goizueta Business School, Emory University, 2008
  • Visiting Assistant Professor, London Business School, 2008
  • Visiting Assistant Professor, IESE, 2007 

Nonacademic positions

  • Principal, Zolab Consulting, 2002–present
  • Associate to Vice President, Booz Allen Hamilton, 1988–2002
  • Business analyst, production supervisor, QA supervisor, Siecor Corporation, 1984–87
  • Consultant, McLean Group, 1981–82
  • Consultant, Arthur Andersen, 1980–81

Board memberships

  • Advisory Boards: Retail Relay, 2007–present
  • Censeo Consulting, 2004–present
  • ShareMax, 2001–02
  • eShip-4U, 2000–03

Editorial boards

  • Contributing Editor, strategy+business; Associate Editor, Electronic Markets
  • Ad hoc reviewer: Decision Sciences, Journal of Operations Management, Production and Operations Management Journal