Course Title
“Decoding Operational Excellence: Lessons from Germany”
Professor
Laurens Debo, Professor of Business Administration
Dates
March 2023
Destination Cities
Munich, Stuttgart, and Dusseldorf
Course Description
No matter your career aspirations, you need to know how to fine-tune operations to deliver maximum value to customers. What better way to learn operational excellence than by visiting plants in Germany, which are among the best in the world. You will tour a broad variety of plants – including car plants – and engage in discussions with plant managers and other key personnel. Along the way, you will learn how to ask astute questions and gain insights about process optimization, automation, resilience, and sustainability.