Resist Old Routines When Returning to the Office

In places where pandemic restrictions are easing, companies must embrace this unique opportunity to retain the beneficial practices they adopted during the crisis. To do so effectively, leaders must be thoughtful about identifying which have been successful and deliberate in ensuring that the changes stick. We present a four-step framework to help leaders identify, retain, and sustain the changes that have been successful in the past year. First, identify which new practices were successful, why they were successful, and under which circumstances they’re expected to continue to succeed. Second, reduce the influence of symbols connected to old practices. Third, openly discuss and resolve disagreements and misconceptions about the new procedures. Finally, turn the new practices into habits. Read the rest of the post on Harvard Business Review.