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Coxe Distinguished Professor
Tuck School of Business
100 Tuck Hall
Dartmouth College
Hanover NH 03755
USA
Tel: 603-289-0007
Fax: 603-646-1308
Email: vg@dartmouth.edu
Contact
Tel: 603-289-0007
vg@dartmouth.edu
VG personally handles all inquiries. The best way to reach him is his email address. Only as a backup, use VG’s cell phone: 603-289-0007.
DELIVERING WORLD-CLASS HEALTHCARE, AFFORDABLY
In this presentation, VG explains how innovative Indian hospitals are delivering high-quality healthcare at prices 95% below American hospitals. Although the context is very different in these two countries, there are lessons that U.S. healthcare leaders can learn and apply.
To provide high-quality care at ultra-low costs, private Indian hospitals have adopted three techniques: 1) hub-and-spoke networks; 2) task shifting; and 3) basic frugality. These approaches enable these hospitals to maximize the number of patients served, while benefiting from economies of scale. In the years ahead, U.S. healthcare providers should learn about and consider adopting these principles as they strive to expand access, improve quality, and reduce costs. If U.S. providers don’t change, they actually risk being disrupted by these efficient, low- cost Indian providers.
