Best Practices
How to Create a Customer-First Culture
Alison Elworthy T’11, SVP of customer success at HubSpot, offers advice on how to put customers first—no matter the size of your organization.
Read MoreDawson Her Many Horses T’10, SVP & Native American business leader at Wells Fargo, helps Native American tribes protect their way of life.
Read MoreThe next challenge for Stitch Fix marketing chief Deirdre Findlay T’00 is changing the way we shop for clothes.
Read MoreAt Wayfair, Tuck alumna Laura Scott completely transformed the company’s operations. Now she’s dipping her toes into the startup world with Takeoff Tech.
Read MoreAs a consumer and retail reporter for CNBC, Lauren Hirsch T'12 covers transformative corporate events of the country’s biggest retailers and consumer packaged goods companies.
Read MoreNykia Wright T'09, an Atlanta native and newcomer to the news business, comes to the job with a background in consulting, the instincts of a problem-solver, and a work ethic honed from childhood.
Read MoreKelly Sennatt Esten D’05, T’12 had just overseen the launch of a new line of point-of-service products for restaurants when the COVID-19 pandemic brought that industry to a shuddering stop.
Read MoreDespite having no formal training in film, Jim Butterworth T'91 co-founded NakedEdge Films, a production company whose documentaries have earned an Oscar, two duPonts, and four Emmy nominations.
Read MoreCarey Albertine T'05 is changing media for the better, starting with books made for children and young adults.
Read MoreNoreen Doyle T’74, chair of the Newmont Mining Corporation, was the first woman to chair the British Banker’s Association in its 96-year history.
Read MoreIn her seven years as a venture partner at LaunchCapital in Cambridge, Mass., Heather Onstott T’07 has heard about 1,000 pitches from startups.
Read MoreMarine helicopter pilot Jarett Berke T’17 is keeping the spirit of the local landmark alive.
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