Tuck COVID-19 Information and Campus Updates

Faculty Directory

Paul A. Argenti

Professor of Corporate Communication

Email

paul.a.argenti@tuck.dartmouth.edu

Phone

603-646-2983

Personal Website

http://faculty.tuck.dartmouth.edu/paul-argenti/

Degree

MBA, Columbia University, 1981; MA, Brandeis University, 1979; BA, Columbia University, 1975

Areas of Expertise

Corporate communication, corporate responsibility, general management

Courses

Corporate Communication; Corporate Responsibility; General Management

Bio

Paul Argenti is a pioneer in the field of corporate communication, teaching some of the earliest courses on the subject for Harvard Business School, Columbia Business School, and the Tuck School of Business at Dartmouth. He wrote Corporate Communication, the first textbook in the field now in its eighth edition, along with Corporate Responsibility, Digital Strategies for Powerful Corporate Communication, The Power of Corporate Communication, and many other books and articles. He teaches courses on corporate communication, corporate responsibility, and general management, and has consulted and run training programs for hundreds of companies including ING, Mitsui, Novartis, Goldman Sachs, and the Detroit Lions. Argenti is a frequent contributor to Harvard Business Review and has appeared in numerous publications including the Wall Street Journal, New York Times, Washington Post, and others.

Current Research Topics

  • Strategy implementation through communication
  • Reputational risk
  • Corporate social responsibility
  • Corporate values


Professional Activities

Academic positions

  • Tuck School of Business, 1981–present
  • Visiting Professor, Singapore Management University, 2011–present
  • Visiting Professor, Erasmus University, Rotterdam, 2001–present
  • Visiting Professor, Columbia Business School/London Business School, 2007
  • Visiting Professor, Singapore Management University, 2003–05
  • Visiting Professor, Helsinki School of Economics, 1991–95
  • Visiting Professor, International University of Japan, 1989–92
  • Associate in communication, Harvard Business School, 1977–79

Editorial positions

  • Advisory Board, Veri Stell Institute, 2020–present
  • Advisory Board, Ethisphere Institute Communications, 2012–present
  • Editorial Advisory Board, Corporate Communication: An International Journal, 2005–present
  • Editorial Board, The Journal of Research and Problem Solving in Organizational Communication: Document Design, 1997–present


Awards

  • The Ethisphere Institute’s Top 100 Most Influential People in Business Ethics, 2015, 2016
  • First prize winner (as faculty advisor) in the Case Writing Competition in Corporate Communication sponsored by the Arthur W. Page Society, 2013
  • Pathfinder Award for research, Institute for Public Relations, 2006
  • Grand prize (as faculty advisor), Case Study Competition in Corporate Communications, Arthur W. Page Society, 2005, 2006
  • Distinguished Publication Award for The Power of Corporate Communication, Association for Business Communication, 2003
  • Communication department ranked number one by U.S.News & World Report, 1994
  • Fulbright Fellowship, 1987

Selected Publications

  • Corporate Communication, eighth edition, McGraw-Hill, forthcoming 2021
  • What Evolutionary Biology Can Teach Us About Corporate Reputation, Management Business Review, Winter 2021
  • When Should Your Company Speak Up About a Social Issue? Harvard Business Review, October 2020
  • Communicating Through the Coronavirus Crisis, Harvard Business Review, March 2020
  • Stop Letting Email Control Your Work Day, Harvard Business Review, September 2017
  • Strategic Communication in the C-Suite, International Journal of Business Communication, 54(2), 2017
  • With A. Saghabalyan, Reputation at Risk: The Social Responsibility of NGOs, Corporate Reputation Review, 20(1), 2017
  • The Crisis Communications Playbook: What GM’s Mary Barra (and Every Leader) Needs to Know, Harvard Business Review, March 2014
  • CVS's Lesson: Carpe Diem, Harvard Business Review, February 2014
  • Joe Paterno, the Public Interest, and Managing Risk, Harvard Business Review, July 2012
  • With J. Lytton-Hitchins and R. Verity, "The Good, the Bad, and the Trustworthy," Strategy+Business, 61, 2010
  • With C.M. Barnes, Digital Strategies for Powerful Corporate Communications, McGraw-Hill, 2009
  • Strategic Corporate Communication, McGraw-Hill, 2009
  • "Communications and Business Value: Measuring the Link," Journal of Business Strategy, November 2006
  • With T. Haley, "Get Your Act Together," Harvard Business Review, October 2006
  • With R. Howell and K. Beck, "The Strategic Communication Imperative," MIT Sloan Management Review, 46(3), Spring 2005
  • "Collaborating with Activists: How Starbucks Works with NGOs," California Management Review, 47(1), Fall 2004
  • "Crisis Communication: Lessons from 9/11," Harvard Business Review, December 2002