Current Research Topics
- Ethics in health care improvement and leadership
- Role of transparency in improving quality and value in health care
Professional Activities
Academic positions
- Tuck School of Business, 2008–present
- Adjunct Professor, The Dartmouth Institute for Health Policy and Clinical Practice, 2009–present
- Instructor, Community and Family Medicine, Geisel School of Medicine, 1980–present
Nonacademic positions
- Senior Associate, Center for Leadership and Improvement, The Dartmouth Institute for Health Policy and Clinical Practice, 2006–present;
- Executive Vice President, Dartmouth-Hitchcock Medical Center, 1998–2006
- Vice President, Dartmouth-Hitchcock Medical Center, 1979–84
- Senior Vice President, Memorial Hospital of Rhode Island, 1978–79; Senior Consultant, Price Waterhouse, 1976–78
- Administrator, Maternal and Child Health Services, State of New Hampshire, 1971–74
Board memberships
- Current: Director, Mascoma Financial Service Corporation; Trustee of Trust Funds for Hanover, N.H.
- Previous: Trustee, New Hampshire Foundation for Healthy Communities
- Director, Accreditation Council for Graduate Medical Education
- Trustee and Chairman of the Board (2006), New Hampshire Hospital Association
- Chair of the Executive Committee, Quality Management Network
Working Papers
- With M. Shields and A. Epstein, “New Synergy Available to the Hospital Chief Executive Officer”
- With W. Nelson, P Shulman, “Addressing Ethical Conflicts through a Microsystems Approach”
- With I. Philibert et al., "Institutional Attributes Associated with Innovation and Improvement: Results of a Multisite Study"
Selected Publications
- With S. Reeves, "Allocation of Scarce Resources: Ethics Conflicts in Rural Communities" chapter in The Handbook for Rural Health Ethics, Dartmouth College Press, 2010
- With W. Nelson, "The Linkage Between Ethics and Quality,” Healthcare Executive, 2008
- With P. Batalden, E. Nelson, E. Godfrey, "Leading the Macrosystem and Mesosystem for Microsystem Peak Performance," chapter in Quality By Design: A Clinical Microsystems Approach, Jossey Bass, 2007
- With P. Batalden, E. Nelson, E. Godfrey, "Leading the Macrosystem and Mesosystem for Microsystem Peak Performance," in From Front Office to Front Line: Essential Issues for Health Care Leaders, Joint Commission Resources, 2005
- With E. Nelson et al., "Publicly Reporting Comprehensive Quality and Cost Data: A Health Care System’s Transparency Initiative,” Journal on Quality and Patient Safety, 2005
- With B. Gewertz et al., "Integrating Education and Patient Care: GME Task Force Report,” Association of American Medical Colleges, 2003